虚拟的护理
随时随地访问皇冠hga025大学洛杉矶分校医疗保健中心.
Virtual care allows you to connect with a 皇冠hga025大学洛杉矶分校健康 provider remotely instead of going to the provider’s office. Virtual care saves time and makes it easier to get medical care, especially if you live far away or need to see your provider often.
即时护理视像探访
Get on-demand care for non-life-threatening issues if your primary care provider’s office is closed.
E-Visits
Work with your provider to submit an online questionnaire with your symptoms and medical information, 然后从提供者那里获得治疗建议.
虚拟护理的类型
虚拟医疗包括:
- 视频访问: This is when you meet with a provider over the internet using a video camera and a computer, 智能手机或平板电脑. Video visits may also be called telehealth or telemedicine appointments.
- E-visits: 您将信息以电子方式发送给您的提供者, 通常以问卷的形式, then the provider reviews it and sends you a treatment plan or medical advice. 不需要体检.
- 远程病人监护程序: 联网电子工具, 比如心率监测器, 磅秤和心电图监护仪, 跟踪您的个人健康和医疗数据, then send it to your provider so they can monitor your condition — no matter where you are.
- 第二意见咨询: A secure video visit where a provider reviews your symptoms, 病史及现有诊疗方案, then explains the treatment options they believe are most likely to benefit you.
- E-consults: A primary care provider and a specialist connect virtually without the patient present to discuss the patient’s medical case.
皇冠hga025大学洛杉矶分校医疗中心提供哪些类型的虚拟护理?
Virtual care is ideal for the times when you’re feeling sick, 你受了点轻伤, 或者你需要与你的医生进行后续预约. It’s convenient for those who can’t travel to a 皇冠hga025大学洛杉矶分校健康 clinic for an in-person appointment.
皇冠hga025大学洛杉矶分校医疗中心有初级保健医生, 专家医生, physician assistants (PAs) and nurse practitioners (NPs) available to meet with you virtually. 试试以下选择之一:
虚拟医疗常见问题
Virtual care is not for serious or life-threatening health issues. If you have a medical emergency, call 911 or go to the closest emergency department.
如果需要，请考虑使用虚拟护理:
- 帮助管理特定的健康状况
- Someone to review or order lab work, imaging or other diagnostic testing
- 重新开处方或要求开新的药物
- To get a second opinion about an existing diagnosis and treatment plan
- To get answers to your questions about your health, testing, diagnosis or treatment
Many of our 皇冠hga025大学洛杉矶分校健康 primary and specialty care providers are available for virtual care appointments. Please note that some appointments might require an in-person visit. To schedule a virtual care visit, choose one of the options in the boxes above. 你也可以登录你的 myUCLAhealth account and select “Visits/Clinical Notes” and then “Schedule an appointment.”
第三种选择是 搜索提供者 and select “Book an Appointment” > “Online Video Visit”; or “Request an Appointment” and then explain that you’re requesting a second opinion.
What you need can vary depending on the type of virtual care you choose. 在大多数情况下，您需要:
- A computer, 智能手机或平板电脑 with strong internet access
- 电脑上的摄像头或麦克风, 智能手机或平板电脑 for video visits and second opinion consults
- An internet browser other than Internet Explorer, such as Chrome, Firefox or Safari
- A scheduled appointment with a 皇冠hga025大学洛杉矶分校健康 provider for video visits and second opinion consults
Many types of virtual care, including video visits, are covered by most health plans.
Please note that many "face-to-face" services can be provided via video technology. 然而, 预防服务预约, 比如儿童健康检查和年度检查, 不能通过远程医疗收费. 如果提供这些服务, 它们将被称为“远程医疗办公室访问”," and applicable insurance copayments and deductibles will apply.
Yes, 皇冠hga025大学洛杉矶分校健康 uses a HIPAA-compliant method for conducting virtual care, including video visits. This means the information is securely transmitted and is treated the same way it would be if you were meeting with your doctor in person.
如果你对视频访问有任何疑问, 打开你的电脑, 完全关闭智能手机或平板电脑，然后重新打开. 如果问题仍然存在，请尝试关闭Wi-Fi.
If you have audio problems, leave the meeting and try the following before rejoining:
- Ensure volume is turned up and phone audio is not turned off.
- 将音频关闭并重新打开.
- If both of the above steps don’t work, try connecting wired headphones.
- 确保您使用的是Internet Explorer以外的浏览器.
如果以上方法都失败，请致电myUCLAhealth帮助台 855-364-7052
eConsults
Your primary care provider (PCP) and specialists often work together to provide the best care. An eConsult is like a special form of communication between your PCP and a specialist at 皇冠hga025大学洛杉矶分校健康. It helps your PCP get advice quickly about whether you need to see the specialist.
The eConsult is for minor issues a specialist can help with, without needing to see you face-to-face. 结果可能使患者受益:
- Providing a faster time to specialist input for less complex conditions
- 改善护理的沟通和协调
- 增加患者获得专业、高质量护理的机会
- 减少不必要的推荐
- Enhancing a provider's knowledge by learning from other >experts
While eConsults are consultations between providers, patients can suggest them to their providers.
If you feel your care requires more coordination between providers, ask your PCP about an eConsult.
远程病人监护项目
Through electronic tools including blood pressure or heart rate monitors, 尺度, 心电图监护仪等, 提供者远程监控患者的健康状况. 皇冠hga025大学洛杉矶分校健康 offers remote patient monitoring programs for patients who’ve received services related to the following:
- 血压管理
- 骨髓移植
- 乳房手术
- 心脏手术
- CAR - t细胞疗法
- 复杂肾病
- 新型冠状病毒肺炎
- 肝脏移植手术
- 产科 & 妇科
- 胸外科
For more information, ask your provider about these services.
相关链接
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